Welcome to our Cleaning Services FAQ page

Here, we answer the most common questions about our cleaning services in Western Sydney to help you make an informed decision.

1. What cleaning services do you offer?

We provide a range of services including home cleaning, office cleaning, end-of-lease cleaning, commercial cleaning, and specialized cleaning.

2. How do I book a cleaning service with Di Bella Cleaning Services?

You can easily book by phone at 0412 589 935 to schedule your cleaning service or alternatively you can email us at dibellacleaningservices@gmail.com or fill out our Contact form.

3. What areas do you service?

We proudly serve the Western Sydney area, including suburbs like Blacktown, Penrith, and Blue Mountains. If you’re unsure whether we cover your area, feel free to ask!

4. Are your cleaning products safe?

Yes, we use eco-friendly and safe cleaning products that are both effective and safe for children and pets. Our products are available for you to purchase as well.

5. Do I need to be home during the cleaning?

No, you don’t need to be present during the cleaning. Many of our customers prefer to give us access to their property while they are away for convenience.

6. How long does a cleaning service take?

The duration of each cleaning service depends on the size and condition of the space. A typical home clean can take 1-3 hours, while larger commercial spaces may require more time.

7. What happens if I’m not satisfied with the service?

We aim for 100% customer satisfaction. If you’re not happy with our service, please let us know within 24 hours, and we’ll re-clean the area at no additional charge.

8. Do you offer one-time cleaning services or only regular cleanings?

We offer both one-time deep cleans and regular cleaning services to fit your needs, whether it’s a special event or ongoing maintenance.

9. Can I get a quote for my cleaning service?

Yes! You can request a free, no-obligation quote through our website or by calling us directly. We’ll give you an accurate estimate based on your specific cleaning needs.

10. What do I need to do before the cleaning team arrives?

Please ensure the space is accessible and free of personal belongings. If there are specific areas or items you’d like us to focus on, just let us know when booking.